Medical Emergency Solutions

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Remote Clinical Support Services

ETS Remote Clinical Support Services are achieved by delivering the right level of medical and health advice and guidance, in real time. This provides our clients with piece of mind and the knowledge that any medical emergency is expertly handled... anywhere in the world and at any time. Vast distances, hostile environments and limited communications and transport links, make the delivery of medical care and evacuations difficult to manage in an effective time frame. This is particularly so for complex, acute emergency 'life and limb' cases. This type of challenging care requires specialized clinical support delivered remotely to on-site health facilities, or incident scenes. This needs to be underpinned by effective communications with a concurrent ability to inform your management team. The ETS 'proprietary' 24/7 ETS Acute Clinical Hub, is located in Perth WA. The service provides the necessary technology and expertise essential to lead the management of remote medical emergencies to a standard that your people deserve.

24/7 ETS Acute Clinical Hub (ETS-AC HUB)

Access is through our 1800 number and digital eMedicine switching portal. First response calls are triaged by Emergency Medicine Physicians and supported by advanced medical and nursing professionals. The ETS-AC HUB has a network of leading medical specialists who can deliver real time engagement with paramedic and nursing staff at remote work sites. The result is a level of support to an injured employee, on client's sites, that could only be matched in established tertiary care facilities. Access to the ETS-AC HUB delivers far more than emergency competencies to our clients. It delivers a full range of care including remote medical GP consultations, medical certificates, referrals and prescriptions. This is further enhanced by the delivery of remote training and professional development programs for site medical personnel.

24/7 Emergency Triage Services 1800 {client code}

The ETS AC-Hub offer the following 24/7 services:

  • Dedicated Call Centre; All Calls triaged by Australian Specialist Emergency Physician(s)
  • Dedicated ETS Acute Clinical Hub; Connecting Leading Independent Specialists, Emergency Physicians, Doctors, Nurse Specialists
  • Remote Medical Consultations; Medical Certificates, Referrals and Prescriptions
  • Independent Medical Evacuation Advice
  • Independent Reviews
  • Advanced Concierge Services
Ask about ETS's eAcute and Acute² capabilities - services aimed at best practice advice, triaged emergency care, and advanced concierge
intervention for your staff, senior executives and their families globally.